Case Study: Norfolk Army Cadet Force achieves cost savings and simplified telecoms support with Daisy Group

Norfolk Army Cadet Force - Customer Case Study

Norfolk Army Cadet Force, a national youth movement with more than 750 cadets and 140 adult volunteers across 27 detachments, was managing landlines and internet through multiple suppliers and lacked adequate technical support. Frustrated by poor service and a convoluted process that required coordination between providers, Norfolk Army Cadet Force engaged Daisy for technical support services.

Daisy consolidated the ACF’s telecoms into a single, low‑cost package providing calls, broadband and ongoing support with one monthly bill and a single point of contact. The change delivered noticeable cost savings, improved customer satisfaction, streamlined maintenance and freed funds to reinvest into cadet activities, according to Norfolk Army Cadet Force leadership.

Norfolk Army Cadet Force

Major Alf Todd

CEO