Case Study: Marchant Harries achieves enhanced telephony and greater flexibility with Daisy Group

Marchant Harries - Customer Case Study

NB Illustration, a London-based illustration agency, needed a more modern phone system to better handle international client communication and improve office efficiency. Its aging setup lacked voicemail for individual staff, call transfer capabilities, and flexibility, so the company turned to Daisy Group for a better telephony solution.

Daisy Group kept NB Illustration’s existing call package and upgraded the business to Mitel 5000 handsets with voicemail, speed dial, call transferring, and mobile call redirection. The result was faster administration, improved in-office efficiency, and the ability for staff to work remotely; one employee can now work from home regularly because calls can be redirected to her mobile.