Case Study: Ziqitza Healthcare Ltd achieves modernized EMS operations with Daffodil Software

Ziqitza Healthcare Ltd serves 3 million patients with Daffodil Software

Ziqitza Healthcare Ltd, a leading provider of emergency medical services in India, faced significant operational challenges due to its legacy EMS portal. The system struggled with a growing volume of service requests, relied on manual and paper-based processes for ambulance bookings, and lacked real-time tracking capabilities. To modernize its operations and improve efficiency, Ziqitza partnered with Daffodil Software for application modernization and healthcare app development.

Daffodil Software developed a modern web application using React and a mobile app using React Native to streamline the entire service request lifecycle. The solution introduced role-based access control, a centralized logging system for tracking, and a decoupled architecture for unlimited customization. This modernization enabled Ziqitza to efficiently handle over 67,000 emergency calls per day and integrate a fleet of more than 3,500 ambulances, significantly expanding its reach and impact across 18 states in India.

Ziqitza Healthcare Ltd