Case Study: Novo Nordisk achieves secure, GDPR-compliant clinical trial recruitment with DabApps

Novo Nordisk supports 50+ clinical trial protocols with DabApps

OneResearch, managing a large volunteer database for diabetes clinical trials on behalf of Novo Nordisk, faced challenges with an outdated legacy system. Their combination of paper processes and an aging digital platform created operational inefficiencies and compliance risks, particularly with sensitive health data under GDPR. DabApps was engaged to deliver a secure, GDPR-compliant recruitment platform to modernize their operations.

DabApps developed and implemented a secure, scalable web application called the Volunteer Online Portal. The solution involved secure data migration, embedded data protection, and redesigned workflows based on shadowing call handlers. This provided a compliant digital foundation, streamlined recruitment, and strengthened data governance. The new platform gives OneResearch a scalable system to efficiently support international patient recruitment for Novo Nordisk's clinical trials.

Novo Nordisk