Case Study: Waimakariri District Council improves emergency operations and personnel tracking with D4H

How Waimakariri District Council Embraced New Technology to Help Run Their Emergency Operations Center

Waimakariri District Council, responsible for Civil Defence Emergency Management for its region in New Zealand, struggled with a lack of situational awareness and a common operating picture in its Emergency Operations Center. Their previous system was not user-friendly and required excessive time to customize and train staff on. To address these personnel administration and incident management challenges, the council sought a new solution from the vendor D4H.

The council implemented D4H's Incident Management and Personnel & Training solutions. The D4H software provided an intuitive platform that staff easily adopted, delivering excellent situational awareness and an efficient way to record and share information. The administrative burden was greatly reduced as personnel could update their own details, saving significant time and improving coordination. The customer support from D4H was also noted as being excellent.

Waimakariri District Council

Brennan Wiremu

Emergency Management Advisor