D4H
62 Case Studies
A D4H Case Study
Channel Islands Air Search, a voluntary search and rescue service operating in the Channel Islands, faced challenges with tracking crew training and managing incident reports. They relied on a cumbersome system of emails and Word templates, which made it difficult to maintain up-to-date qualifications and efficiently file after-action reports. They sought a software solution to manage their operations and selected D4H.
By implementing D4H's personnel, training, and incident reporting management solutions, the team consolidated all information into a single, cloud-based system. Crew members now update their own profiles, allowing managers to easily track training status. The software also streamlined after-action reporting by enabling the insertion of maps and screenshots. D4H provided the team with greater operational efficiency, allowing updates from the field and freeing them from being tied to a hangar-based computer.
John Fitzgerald
Search Crew Manager