D4H
62 Case Studies
Case Study: NCH Healthcare System strengthens all-hazards emergency preparedness with D4H
A D4H Case Study
"All-Hazards Healthcare Emergency Preparedness" with NCH Healthcare System
NCH Healthcare System, a multi-hospital healthcare system in Southwest Florida, needed a robust system to manage its all-hazards emergency preparedness, particularly for its high risk of hurricanes, and to meet strict accreditation requirements for documentation and incident response. Their challenge was to efficiently coordinate complex emergency plans, run drills, and capture all necessary data for reporting and potential FEMA reimbursement.
The solution implemented was D4H Incident Management software. This platform provided NCH with a central hub for creating incident action plans, logging all communications, and automatically capturing situation reports and ICS forms during an event. The primary results were a streamlined process for after-action reporting and a clear, documented audit trail that proved invaluable for continuous improvement and for securing disaster reimbursement, as evidenced after events like Hurricane Irma.
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NCH Healthcare System
Jennifer Smith
Emergency Management Coordinator