Case Study: U.S. State Government achieves faster incident response with D3 Security

U.S. State Government - Customer Case Study

U.S. State Government faced the challenge of streamlining cybersecurity operations across 20+ departments and agencies with limited staff and budgets, while moving from a reactive to a more proactive security posture. The centralized SOC relied on email and third-party ticketing, which created limited visibility, ad hoc remediation, and communication gaps across the organization. After a six-month evaluation, the government selected D3 Security and its SOAR platform.

D3 Security implemented a centralized SOAR solution with integrations to tools like ServiceNow ITSM, McAfee ESM, Microsoft Office 365, VirusTotal, Cuckoo, and DomainTools. D3 Security’s full-lifecycle playbooks and automated triage reduced incident enrichment time from 15 minutes to less than 1 minute and cut analyst hours spent on investigations from 19 hours to 3 hours per week. The result was faster response times, better cross-team coordination, and hundreds to thousands of analyst work-hours saved annually.