Case Study: Global Pharmaceutical Manufacturing Company achieves faster, centralized incident response with D3 Security

Global Pharmaceutical Manufacturing Company - Customer Case Study

Global Pharmaceutical Manufacturing Company, a $7.5 billion global pharmaceutical manufacturer with 10,000 employees, had a mature cybersecurity program but lacked centralized incident tracking, metrics, and secure collaboration. The company also needed a way to automate and orchestrate response across its SIEM, ticketing, firewall, and intrusion detection systems, and evaluated several SOAR vendors before choosing D3 Security and its D3 SOAR platform.

D3 Security implemented a single incident-response platform with SOAR, Case Management, and Forensics to centralize alerts, automate repetitive triage, and support deeper investigations across security, privacy, legal, and HR teams. The results were significant: phishing remediation time dropped from 25 minutes to 3 minutes, a 99% reduction, and lost device investigations fell from 35 hours to 17 minutes, an 88% reduction, while giving leadership better visibility and more detailed performance metrics.