Case Study: United Food and Commercial Workers Union achieves higher enrollment and completion rates with D2L Brightspace

Learning in the Moment Empowering Union Members on the Go

United Food and Commercial Workers Union (UFCW Canada) wanted to keep members learning through webCampus while better matching the realities of shift work, busy schedules, and the need for practical, relevant training. Working with D2L Brightspace, the union sought a more flexible learning approach than traditional long-format courses could offer, especially for adult learners who needed training that fit into daily life.

D2L Brightspace helped UFCW Canada launch 15-minute On-the-Go modules with self-enrollment, mobile-friendly access, interactive content, and no tests or assignments. The results were strong: OTG completion rates reached 57% versus 35%–40% for traditional courses, webCampus enrollment grew 25%, OTG enrollments rose 55%, and the modules could be created and deployed in just a few days instead of months.

United Food and Commercial Workers Union

Marv Funk

Education Director