D-ID
12 Case Studies
A D-ID Case Study
SIU School of Medicine faced a challenge in training medical students to build trust and take patient histories effectively. Their initial attempt using a gamified, scripted experience failed because it couldn't handle students' unpredictable, legitimate questions. To find a smarter, more dynamic solution, they turned to the vendor D-ID and its generative AI avatar technology.
D-ID provided the Real-Time embedded agents to create hyper-realistic, conversational AI patients like "Randy." This solution allowed students to practice in a safe, accessible environment, leading to reduced anxiety and accelerated clinical competency. The results were positive student feedback and the launch of a large-scale global pilot expected to generate millions of interactions, with SIU relying on D-ID's robust infrastructure and service for this expansion.