Case Study: Trip Inn Hotels boosts direct bookings with D-EDGE CRS

Trip Inn Hotels boosts direct bookings with D-EDGE, growing revenue 38% and conversion 8%

Trip Inn Hotels, a multi-property hotel group in Germany, faced the challenge of needing a centralized and efficient system to manage its diverse portfolio's distribution, connectivity, and performance. They required a fast, reliable, and easy-to-use solution from a long-term technology partner. To address this, they turned to the vendor D-EDGE for its Central Reservation System (CRS) and suite of solutions.

D-EDGE implemented a unified CRS ecosystem for Trip Inn Hotels, which included a Booking Engine and digital marketing campaigns. This centralized approach streamlined operations and improved the direct booking experience. The solution delivered significant measurable impact: a 38% increase in total group revenue and an 8% improvement in booking conversion rate. The D-EDGE Booking Engine also became the group's third-highest revenue-generating channel.