Case Study: HIM Training Institute scales global medical-coding training while maintaining quality with CYPHER Learning

Using an intelligent learning platform as a growth driver

HIM Training Institute, a Philippine-based medical coding training company, was constrained by a pre-pandemic model of live, in-person classes of roughly 12–15 learners. Faced with the need to scale quickly and serve corporate and BPO clients across time zones while preserving training quality, they adopted CYPHER Learning’s intelligent learning platform/LMS to move their programs online.

Using CYPHER Learning’s LMS features — competency-based learning, mastery reports, dashboards, activity-time tracking and assessment analytics — HIM Training Institute onboarded a 100-learner corporate cohort across four classes and multiple time zones without issues, expanded geographically (Philippines, Middle East and beyond), and improved early intervention and certification readiness measurement (mastery reports tied to the 90‑day exam). The platform removed manual admin work, delivered detailed progress data that impressed clients, and turned online delivery into a clear growth driver.

HIM Training Institute

Colin Christie

Co-Founder & Managing Director