Case Study: NTT DATA achieves 96% engagement and saves 24 workdays annually with CYPHER Learning

NTT DATA saves 24 days annually, achieves 96% engagement

NTT DATA, a large IT and services enterprise, needed a more engaging and scalable learning platform to support onboarding, compliance, and continuous development. Its existing training approach was lecture-heavy, difficult to scale, and dependent on manual data tracking and compliance reporting, which made audits stressful and time-consuming.

CYPHER Learning implemented CYPHER LMS to add structured learning paths, automated onboarding, gamification, SSO, and automated reporting. The results were strong: learner engagement rose from 60% to 96%, new hire test scores increased from 85% to 93%, compliance reached 100% for four consecutive months, and manual data cleanup was reduced enough to save 24 workdays per year.

NTT DATA

Daniel Frye

Sr. Manager Training Design