Case Study: Wilcon Depot saves 7,200 hours a year with CYPHER Learning

Nailed it! 7,200 hrs saved a year Building personalized learning solutions while reducing costs and saving time

Wilcon Depot, the Philippines’ leading home improvement and construction supplies retailer, needed a better way to scale learning across its 100 stores and growing workforce. Before using CYPHER Learning, training was time-consuming, difficult to manage across locations, and lacked real-time visibility, while low interactivity and scheduling conflicts led to weaker learner engagement and incomplete courses.

With CYPHER Learning’s centralized LMS, mobile-friendly learning, personalized paths, gamification, and CYPHER Agent for faster content creation, Wilcon Depot delivered consistent training companywide and made learning more accessible and engaging. The results included a 50% reduction in onboarding time, 7,200 staff-hours saved per year, 85–90% engagement rates, 80% more course completions, and a 50% reduction in training costs, along with improved customer feedback and product knowledge.

Wilcon Depot

Jerome David

Learning and Development Specialist