Case Study: HIM Training Institute achieves rapid online transformation and improved exam pass rates with CYPHER Learning's MATRIX LMS

Maximizing online learning and thriving as a business in challenging times

HIM Training Institute is a Philippine-based medical coding training company that was previously limited to instructor-led, fixed-schedule courses. When COVID-19 lockdowns forced in-person training to stop (two local competitors closed or paused), HIM Training Institute needed a way to quickly move courses online without sacrificing engagement or certification outcomes; they selected MATRIX LMS from CYPHER Learning.

CYPHER Learning’s MATRIX LMS enabled HIM Training Institute to transition fully online in just 24 hours, adding hybrid/self‑paced learning, gamification badges and robust analytics with expert vendor support. As a result, HIM Training Institute continued delivering training through the 2020 lockdowns, expanded its reach beyond the Philippines, reduced student commute time, and reported improved U.S. credential exam pass rates alongside faster program setup and better learner engagement.

HIM Training Institute

Carlos Ongaco

President & Co-Founder