Case Study: Cruise Brothers achieves scalable, personalized travel training with CYPHER Learning

Jet-set growth AI-powered travel training

Cruise Brothers, a family-owned cruise travel agency based in Warwick, RI, needed a better way to train travel advisors consistently and at scale. Before implementing CYPHER Learning’s LMS, training was manual, time-consuming, difficult to personalize for different experience levels, and challenging to keep learners engaged while also meeting compliance requirements.

With CYPHER Learning, Cruise Brothers launched Cruise Brothers University on a unified platform using AI-powered course creation, personalized learning paths, interactive modules, and automated tracking and reporting. CYPHER Learning helped the team create courses in just a few hours instead of weeks, improve engagement, streamline compliance and certification management, and scale training more efficiently as the business grows.

Cruise Brothers

Tiffany Wright

Director of Education Services