Case Study: Milady achieves 30% increase in student engagement and improved licensure scores with CYPHER Learning

Digital makeover gets beautiful results

Milady, a division of Cengage Group focused on beauty education, faced a mismatch between its learners’ needs and a legacy platform built for higher education—students wanted a more visually engaging, brandable, and flexible experience, and Milady needed robust time-tracking to meet clock-hour accreditation requirements. To address these gaps, Milady partnered with CYPHER Learning and adopted the CYPHER Learning platform.

CYPHER Learning delivered a customizable, visually appealing LMS with branding, curriculum rearrangement, H5P integrations, Spanish content, and a compliant time-tracking feature; Milady launched its core course in under seven months and established turnkey onboarding models. The CYPHER Learning platform drove measurable impact: a 30% rise in student engagement, an 8–10% improvement in state licensure scores (reported by select customers), digital customer adoption growth from 21% to 54% in three years, and notable operational efficiencies and positive student feedback.

Milady

Corina Santoro

Vice President of Product and Customer Service