Case Study: Forsythes Training streamlines enrolments and cuts admin costs with Cypher IQ Digital

Forsythes Training - Customer Case Study

Forsythes Training, a registered training organisation, faced significant challenges with its outdated, labor-intensive paper-based processes and disconnected legacy systems, including SQL/Access databases and spreadsheets. This patchwork of systems created heavy administrative burdens, high IT overhead costs, and a difficult student onboarding experience. To address this, they partnered with Cypher IQ to implement a digital automation solution.

Cypher IQ developed a complete end-to-end online enrolment process that integrated data across systems, automating billing, student management, and government reporting. This solution from Cypher IQ freed up administration time, eliminated duplicate data entry, provided real-time business visibility, and reduced IT costs, all while significantly improving the customer experience for students.

Forsythes Training

Chad White

Managing Director