Case Study: Recover Plus achieves faster, more secure operations with Cypher IQ

Automation journey delivers big wins for medical device rental business

Recover Plus, a small medical device rental company, faced significant challenges with time-consuming administrative tasks. As the business grew, National Business Development Manager Phil Riddington was overwhelmed by managing communications, payments, and inventory, which limited his ability to focus on growth. They partnered with Cypher IQ to find a solution.

Cypher IQ implemented a customized automation solution that streamlined sales, centralized communications, and improved stock management. This resulted in 95% of sales now being processed through a secure online payment system, freeing up substantial time for business development. The solution also provided automated client messaging and efficient reporting, which now takes minutes instead of hours. Recover Plus continues to work with Cypher IQ to automate further processes.

Recover Plus

Phil Riddington

National Business Development Manager