Case Study: Thornton Flooring achieves faster quotes and seamless visual selling with Cyncly’s RFMS Measure

Thornton Flooring delivers quotes within 30 minutes with Cyncly

Thornton Flooring, a flooring company, needed to eliminate delays between customer site visits, product selection, and estimates. Their challenge was to help customers visualize their space and receive an accurate quote more quickly without the right tools. They turned to vendor Cyncly and its product, RFMS Measure, for a solution.

Cyncly implemented RFMS Measure to transform the in-home measuring and quoting process. The solution enabled real-time data flow from the home to the sales desk, allowing for same-day quotes and full-room visualizations. This resulted in a faster project turnaround, higher customer satisfaction, and an increased close rate, with Thornton Flooring now able to provide estimates within hours and installation as soon as the next day.

Thornton Flooring