Case Study: Jerome’s Furniture achieves 49% higher online conversion with Cylindo

How the famous California-based brand supported its omnichannel strategy with the seamless Cylindo Platform

Jerome’s Furniture, a top 50 Southern California retailer, wanted to improve its online and in-store shopping experience, especially for custom upholstery. The company struggled to show customers all fabric and color options in a way that reduced friction, improved confidence, and lowered returns. To solve this, Jerome’s turned to Cylindo and its product visualization capabilities.

Cylindo implemented its 360 HD Viewer and Content API to deliver photorealistic, mobile-responsive 360-degree product views and shareable custom configurations across the buyer journey. The results were strong: Jerome’s saw a 49% increase in online conversion, a 47% lift in average order value, and customers who engaged with the viewer spent 211% more time on site. The solution also drove more prepared in-store visits, supporting Jerome’s omnichannel strategy.

Jerome’s Furniture

Scott Perry

Executive Vice President Digital Marketing