Case Study: Leading IT Consulting Company achieves streamlined big data exchange and reporting with Cygnet Infotech

Simplifying Big Data Exchange & Reporting through Platform Integration & Process Automation

Cygnet Infotech worked with a leading IT consulting company in the USA that supports small businesses with software and integration solutions. The customer’s end user, a large U.S. enterprise, needed to send nearly 10,000 physical documents a day to a data capture platform for digitization, but faced challenges with unreadable fields, user-unfriendly rejection codes, and no clear interface to manage rejected files.

Cygnet Infotech addressed this by building a robust integration API and customized dashboard using Groovy and Oracle 11g to automate file exchange with the data capture platform. The solution simplified document push/retrieval, gave administrators visibility into successful and failed digitization, increased admin efficiency by automating over 10,000 daily file transactions, and substantially reduced operational costs by minimizing manual work.