Case Study: US Based Management and Technology Consulting Firm streamlines waiver management with Cygnet Infotech

Enabled easy Submission, Integration and Processing of Waiver with a Scalable Digital Solution for the US Government

Cygnet Infotech worked with a US Based Management and Technology Consulting Firm that supports federal government agencies to build a web application for waiver management. The client needed a digital system to simplify the complex, multi-step process of creating, modifying, submitting, and tracking waiver requests related to natural calamities and disasters for the US government.

Cygnet Infotech delivered a scalable waiver management solution using Alfresco 5.1 Enterprise Edition, Java, jQuery, Spring, and MySQL. The application enabled request raising, dashboard tracking, expert consultation, response generation, task management, and request classification, helping streamline workflows and reduce the time spent applying and reviewing requests by 40% while providing a more time- and cost-efficient process.