Case Study: Fortune 500 US Telecom Giant achieves 300% higher online signups with Cygnet Infotech

Empowering Fortune 500 US Telecom Giant with Multisite and Multilingual Functionalities

Cygnet Infotech helped a Fortune 500 US Telecom Giant that had acquired and merged 20+ telecom companies across multiple regions. The customer struggled with managing multilingual websites, inconsistent signup workflows, rising load times, and performance issues across a fixed English-only architecture, while needing to support customers in different geographies.

Using Sitefinity 8.2+, .NET, ASP.NET MVC, Salesforce, Marketo, and a multisite architecture, Cygnet Infotech rebuilt the experience to manage multiple sites from a single panel, automate user signups, and support multilingual content across front-end and back-end pages. The solution reduced website load time, improved performance, and drove a 300% increase in online signups, while cutting customer acquisition costs by 47% and reducing human intervention through automation.