Case Study: National Healthcare Company achieves 24/7 bilingual healthcare access with Cygnet Infotech

Delivering 24/7 Access to Healthcare Information and Services with a Bilingual Collaboration Portal

Cygnet Infotech worked with the National Healthcare Company, a national healthcare authority in a Middle East country, to improve public access to healthcare information and services. The client needed a bilingual, collaborative portal that could serve the general public, healthcare professionals, students, investors, and healthcare facility operators while reducing the heavy manual effort involved in managing health services and information.

Cygnet Infotech built an integrated healthcare portal using Microsoft Office SharePoint Server 2007, SharePoint Designer 2007, and Visual Studio 2008. The solution included bilingual English/Arabic content management, multiple sub-sites, a centralized repository, shopping cart and payment gateway integration, Google Maps, and enterprise search. As a result, the National Healthcare Company gained 24/7 access to healthcare services, news, and events, improved collaboration across stakeholders, and easier access to hospitals, treatments, doctors, and other public health information.