Case Study: US Based IT Company achieves 90% fewer defects with Cygnet Infotech QA Services

Cloud Management Made Easy Through Quality Improvement On Infrastructure Management Application

US Based IT Company, a cloud infrastructure provider delivering multi-cloud visibility and automation, needed help keeping its rapidly growing web application smooth, usable, and compatible across AWS, Azure, GCP, and other cloud services. As the platform expanded in complexity, the company looked to Cygnet Infotech for a quality-focused testing partner to support major functions and ensure thorough QA documentation.

Cygnet Infotech introduced a broader testing approach that went beyond development testing, covering model-based testing, multiple real instances, sprint-level test case creation and execution, and smoke, functional, system, integration, exploratory, and usability testing. This helped improve UI/UX, ensure feasibility across cloud environments, and reduce defects in major functions by 90%, while continuously improving test efficiency and user satisfaction with each release.