Case Study: Publicly Traded Technology Company streamlines bank transfer sign-ups with Cygnet Infotech

Automated Bank Transfer Process Using Java Technologies

Publicly Traded Technology Company, a USA-based provider of Internet services across Business Cloud Services and Digital Media, was struggling with a manual bank-transfer sign-up process that relied on customer service representatives to create new entries. This slowed down onboarding, increased operating costs, and risked losing new customers, especially in the East-Asia region.

Cygnet Infotech automated the bank transfer sign-up flow using Java technologies, including Grails, Web Services, Spring, Hibernate, and Maven. By first filtering authenticated requests and then fully automating the approval and sign-up funnel, Cygnet Infotech removed CSR intervention, improved processing speed, enabled 24/7 service, and completed the project in just 6 months.