Case Study: Leading Bus Stop Maintenance Service Providing Company achieves 20x faster maintenance responses with Cygnet Infotech

Application to provide Bus Stops Maintenance services to different Organizations

Leading Bus Stop Maintenance Service Providing Company, a leading UK bus stop maintenance service provider managing thousands of stops across 10,000 square miles, needed a better way to coordinate maintenance across multiple contractors, owners, and field teams. To streamline order management and replace manual data collection, the company partnered with Cygnet Infotech to build a public infrastructure maintenance platform using ASP.NET MVC 4.0, EFS, Telogis GeoBase Map API, and HTML5.

Cygnet Infotech delivered a SaaS-based solution with asset and instruction management, single-order workflows, map-based site selection, mobile field updates, and a licensing module to support product sales. The platform automated and simplified maintenance operations, resolved key performance issues, expanded the application into a viable product, and helped achieve responses that were 20 times faster.