Case Study: Leading Mid-Market IT Solutions Providing Company achieves 72% Faster CRM Deployments with Cygnet Infotech’s TestComplete Automation

Achieved 72% Faster CRM Solutions Deployments by Automating End-to-End Regression Test Cycles

Leading Mid-Market IT Solutions Providing Company, a mid-size Australian information technology provider and Microsoft Dynamics CRM partner, needed a better way to test its heavily customized CRM suite before customer deployments. Manual regression testing was slow, costly, and delivered limited test coverage, so the company looked for a way to complete test cycles within tighter timelines and reduce manual effort using automated testing with TestComplete.

Cygnet Infotech implemented end-to-end regression test automation for the Dynamics CRM solution suite using TestComplete, supported by custom JavaScript layers to handle the complex architecture. As a result, Cygnet Infotech cut regression test cycle time by 72%, reduced man hours by 85%, and completed each test cycle in just 6 weeks instead of the 15 days previously required per test case, while also creating a more scalable and easier-to-maintain test environment.