Case Study: a leading private sector bank achieves 30-minute invoice turnaround with Cygnature

How Cygnature’s invoice generation and digital signing utility slashed a leading bank’s turnaround time from 3 days to 30 Minute

A leading private sector bank in India struggled with its manual, time-consuming process for generating and delivering GST-compliant, digitally signed invoices for its high volume of daily B2B and B2C transactions. This resulted in a lengthy turnaround time of up to three days. The bank partnered with Cygnature and implemented its invoice generation and digital signing utility to overcome this challenge.

Cygnature’s solution automated the process, creating a system to pull transaction data on a scheduled basis and generate compliant invoices. The implementation drastically reduced the invoice turnaround time from several days to just 30 minutes. This resulted in process improvements of 70-80%, minimized customer waiting times, and significantly reduced printing costs for the bank.