Case Study: a private bank saves 1,000 manhours a month with Cygnature digital signing

How a well-established private bank saved up to 1000 manhours a month by adopting automated digital signing of appointment letters

a well-established private bank in India was managing a high volume of appointment letters daily, leading to significant manual effort for its HR department. The challenges included the difficult process of coordinating signatures between the bank and candidates, integrating with multiple systems like Oracle Fusion, and maintaining the security of sensitive documents. To overcome this, the bank partnered with Cygnature to implement its digital signing solution and achieve automation.

Cygnature's solution automated the entire workflow. Bots would retrieve letters from Oracle Fusion, which were then securely signed digitally by the HR department and sent to candidates for e-signing using Aadhaar-based verification. This integration eliminated manual handling, saved the bank an estimated 1000 man-hours per month, and cut significant paper and operational costs, achieving a return on investment within just a few months.