Case Study: Drive increases average customer spend by 1.78X with Cyfe Dashboards

How Drive® increased average customer spend by 1.78X with cyfe dashboards

Drive, a consulting and technology firm that helps auto and truck repair shops grow, needed a better way to report marketing results to clients. Before using Cyfe, its team relied on confusing automated reports and time-consuming monthly reviews that made it hard to show which marketing efforts were driving calls, appointments, and revenue.

Drive implemented Cyfe dashboards to connect website, Google My Business, ads, and other data sources into live, customized reports that clients and internal advisors could access anytime. With Cyfe, Drive improved client satisfaction and retention, cut customer service calls by 50%, and increased average customer spend by 1.78x, while also boosting lifetime value and making its marketing impact much clearer.

Drive

Phillip Marzouk

Marketing Agency Director