Case Study: Simplesat accelerates integrations and improves customer experiences with Cyclr

Simplesat launches 2-3 integrations per month with Cyclr

Simplesat, a customer feedback management platform, needed to efficiently build and maintain native integrations to send collected survey data to a wide array of third-party software for its users. Their small team faced significant challenges with the slow development pace, high maintenance overhead, and the inability to quickly fulfill custom integration requests from prospects and customers using their existing methods.

By implementing the Cyclr embedded iPaaS, Simplesat gained access to a vast library of pre-built connectors and a powerful toolkit to rapidly create new integrations. This solution allowed them to build and launch two to three new integrations per month, drastically reducing development time from months to weeks. As a result, Simplesat's integration offerings exploded from just 5-6 to a extensive list, they eliminated the need to turn down customer requests, and added significant overall value to their product, all while freeing their core development team to focus on primary product development.

Simplesat