Case Study: Financial Services Company achieves stronger security culture and fewer human-error breaches with CybSafe

Financial Services Company - Customer Case Study

Financial Services Company, a UK high street bank led by CISO Adam Davies, faced rising breach risk driven largely by human error and needed training that employees would retain and act on. Davies selected CybSafe’s cloud-based behavioural-science security platform—notably its simulated attacks and mobile-accessible modules—to move awareness out of the classroom and into the workplace.

CybSafe rolled out on-demand simulated attacks, recurring phishing tests, performance feedback and follow-up training, a simple cloud deployment that changed culture and working practices and made cybersecurity “front of mind.” The vendor’s approach helped the Financial Services Company feel “more secure now than we’ve ever been before,” directly addressing the broader problem that human error accounts for 62% of reported data incidents.