Case Study: Northumbria Police achieves real-time operational intelligence with Cybit

Northumbria Police improves victim updates by 60% with Cybit

Northumbria Police faced a challenge with its legacy reporting systems, which were unable to keep pace with operational demands. Officers and analysts relied on outdated data from manual spreadsheets and aging QlikView dashboards, creating bottlenecks and delaying critical decisions. The force partnered with Cybit to modernize its analytics environment, aiming to enable real-time data access and prepare for future AI innovation.

Cybit designed and implemented a modern data platform for Northumbria Police, featuring Qlik Sense for real-time dashboards and Qlik NPrinting for automated reporting. The solution included a self-service analytics framework and a Super User training program to empower staff. This provided officers with immediate access to critical operational metrics and freed analysts from manual reporting. The results included a 60% improvement in victim updates, a reduction of six thousand outstanding tasks, and a 99.5% risk management compliance rate, positioning the force for future AI-driven projects.

Northumbria Police