Case Study: Northumbria Police achieves real-time operational intelligence with Cybit

Northumbria Police - Customer Case Study

Northumbria Police faced a significant challenge with its outdated, manual reporting systems and aging dashboards, which provided data that was often days old. This created bottlenecks, delayed critical decisions, and stretched resources thin. The force needed to modernize its analytics to enable real-time data access and prepare for future AI innovation, prompting them to partner with vendor Cybit.

Cybit designed and implemented a modern data platform centered on Qlik Sense and Qlik NPrinting. The solution provided real-time, mobile-optimized dashboards, automated reporting, and a self-service analytics framework. This empowered officers with immediate operational data and freed analysts from manual tasks. The results were substantial, including a 60% improvement in victim updates, the reduction of outstanding tasks by six thousand, and a foundation for future AI-driven predictive analytics.

Northumbria Police

Simon Tate

Business Intelligence Analyst