Case Study: Nexus achieves faster, self-serve business insights with Cybit and Qlik

Nexus - Customer Case Study

Nexus, the Tyne and Wear Passenger Transport Executive, faced a challenge with a clunky, time-consuming, and laborious business intelligence (BI) solution that was difficult for its teams to use. They partnered with the vendor Cybit to implement a new, robust BI platform utilizing Qlik software to centralize data and meet the diverse reporting needs of its HR, ticket sales, and BI departments.

Cybit's solution involved deploying Qlik to provide self-serve dashboards, allowing for efficient data analysis and the discovery of deeper insights. The results were significant, with the BI team saving substantial time on data processing and extraction. This enabled departments to perform their own analysis, leading to data-driven decisions that improved passenger services. The long-term partnership with Cybit successfully transformed Nexus's data capabilities, moving them from a cumbersome process to an efficient, insightful, and collaborative data environment.

Nexus

Alex Finkel

Business Intelligence Manager