Case Study: J E James achieves tighter stock management and multi-channel retail with Cybertill

J E James manages 3 locations and online retail with Cybertill

J E James Cycles, a multi-location bicycle retailer, faced increased competition and needed a more sophisticated yet easy-to-use system to manage its multi-channel retail operations. The company partnered with vendor Cybertill to implement its RetailStore cloud-based retail management and EPoS software to achieve tighter stock management and support business growth.

Cybertill's solution provided J E James with an integrated system that managed in-store EPoS and its transactional website. This enabled intelligent stock allocation across all channels and a definitive customer service database. As a result, the company now turns stock on a regular basis with up-to-the-minute information, ensuring it has the necessary stock while expanding its ecommerce operations.

J E James