Case Study: Tongji University achieves faster, more secure identity and access management with CyberRes NetIQ

Tongji University - Customer Case Study

Tongji University, one of China’s leading universities, needed to improve identity and access management for about 1,000 employees. Its existing Sun Identity Manager setup lacked clear integration with HR and payroll data, making user provisioning, role changes, and deletions slow and risky; new accounts could take up to three days and removals up to five working days, leaving systems exposed. CyberRes was brought in to help modernize access control, with a need for faster, more secure, and more reliable identity management.

CyberRes implemented NetIQ Identity Manager and NetIQ Access Manager, enabling automated HR-driven onboarding/offboarding, role-based provisioning, and single sign-on with one password across university applications. The result was a 60% reduction in identity and access-related workload, a 30% saving in user administration costs, new user onboarding 80% faster, and changes or deletions completed 40% faster. CyberRes also helped Tongji University significantly strengthen security and simplify administration across its application environment.

Tongji University

Hai Lu

Technical Team Lead