Case Study: QCTO achieves full audit compliance and improved system security with CyberRes NetIQ Identity Governance and Change Guardian

QCTO - Customer Case Study

QCTO (The Quality Council for Trades and Occupations) needed a better way to handle audit access reviews across multiple systems, including ERP, HR, employee self-service, and custom applications. Manual checks were time-consuming and made it difficult to collate the access trail auditors required, while new data protection regulations also increased the need for stronger control and separation of duties. CyberRes provided NetIQ Identity Governance and Change Guardian to address these challenges.

CyberRes implemented Identity Governance to automate user entitlement reviews and create a single view of access across QCTO applications, while Change Guardian centralized change monitoring and audit logging across the IT environment. The result was a more transparent, fully audit-compliant process that saved time and effort, improved system security, and enabled real-time visibility into events such as deleted accounts, failed logons, and password resets. QCTO reported that the solutions made access reviews easier to administer and enhanced security overall.

QCTO

Tafadzwa Ramhewa

IT Director