Case Study: Helvetia achieves faster, automated user provisioning with CyberRes NetIQ Identity Manager

Helvetia - Customer Case Study

Helvetia, a European insurance group, needed tighter control over access to sensitive customer information while meeting rising compliance demands and supporting growth through better digital services. To address this, the company worked with **CyberRes** and used **NetIQ Identity Manager** to modernize identity and access management across its business.

**CyberRes** implemented a centralized identity management solution that connected 30 internal applications and automated user provisioning across systems such as LDAP, Active Directory, SAP, and mainframe environments. As a result, Helvetia replaced decentralized processes, improved control and reliability, and cut new-employee onboarding from about four hours to roughly three minutes—a **98% savings**—while reducing the team handling repetitive tasks from eight people to five highly skilled staff.

Helvetia

Alexander Kessinger

Head of Corporate Middleware IAM & Security