Case Study: Haier Group streamlines identity management and strengthens security with CyberRes NetIQ

Haier Group - Customer Case Study

Haier Group, a global home appliance and consumer electronics manufacturer based in Qingdao, China, needed a better way to manage access rights across tens of thousands of employees and multiple business systems. With CyberRes, using NetIQ Identity Manager and NetIQ Access Manager, Haier sought to replace manual provisioning and deprovisioning processes that were time-consuming, error-prone, and created security risks.

CyberRes implemented an automated identity governance solution that centralized access management, enabled HR to grant or revoke access more efficiently, and provided single sign-on for integrated applications. As a result, Haier reduced administration and maintenance costs, freed IT staff from repetitive manual tasks, tightened security, and cut helpdesk calls by reducing password-related issues.

Haier Group

Xinwen Liu

Project Manager