Case Study: Grupo Arcor reduces identity management workload with CyberRes

Grupo Arcor - Customer Case Study

Grupo Arcor, a global manufacturer of chocolates, cookies, and candies, needed to modernize identity management for 20,000 employees across five continents. The company wanted to replace slow, manual account provisioning and deprovisioning processes, reduce administration costs, and improve security and productivity. To address this, Arcor evaluated several options and selected CyberRes, including NetIQ Identity Manager, NetIQ Access Manager, NetIQ eDirectory, and NetIQ Privileged Account Manager.

CyberRes implemented automated identity lifecycle management, role-based access control, single sign-on, and privileged account controls to streamline access to critical systems. The results were significant: user provisioning dropped from days to minutes, critical system access requests were cut by 50%, and IT management workload fell by 60%. Arcor also eliminated 300 dormant accounts, improved security through rapid access revocation, and increased employee productivity and satisfaction.

Grupo Arcor

Edgardo Schunk

Chief Information Security Officer