Case Study: Clalit Health Services boosts phishing awareness with CybeReady

Clalit Health Services - Customer Case Study

Clalit Health Services, Israel's largest healthcare provider, faced significant challenges in training its 50,000+ employees on phishing awareness. Their diverse professional communities had varying training needs, and previous solutions created negative feedback and organizational resistance to change. They sought a scalable solution from vendor CybeReady to effectively change employee behavior without creating disruptive noise.

CybeReady implemented its automated security awareness training platform, which runs continuous, subtle phishing simulations. The solution was easy to deploy and provided measurable results through a detailed dashboard, allowing for targeted training. The results were impressive, with a dramatic change in security culture and a sharp increase in employee awareness. Clalit’s CISO reported receiving apology emails from staff who had clicked links, a behavior never seen before, and the program was so successful that hospitals began competing for the best awareness scores.

Clalit Health Services

Itzik Kochav

Chief Information Security Officer