Case Study: Appen achieves automated identity lifecycle and stronger security with CyberArk (Idaptive)

Idaptive Delivers Appen Increased Functionality, Improved Productivity, and Simplified Employee Lifecycle Management Thanks to Workday Partnership

Appen, a global leader in human‑annotated data for machine learning with access to over a million contractors, relied on manual Active Directory processes that made onboarding, offboarding and audit responses slow, error‑prone and hard to scale. The company needed a secure, automated way to manage identities and privileges across systems as it adopted Workday as its primary system of record.

By deploying Idaptive and integrating it with Workday and Active Directory, Appen automated bi‑directional provisioning, role‑based access and immediate deprovisioning. The solution simplified audits, strengthened security, cut onboarding time by about 65%, reduced costs and password‑reset volume, and freed IT to focus on higher‑value work—boosting productivity and engagement across the organization.

Appen

Brian Hicks

IT System Administrator