Case Study: Leading Hospitality Company achieves least-privileged access and reduced risk with CyberArk PAS

Hospitality Company Enhances Security With CyberArk Session Management

A large hospitality company (10,000+ employees) faced a complex, growing IT environment as it moved to the cloud, with sysadmins broadly over‑privileged and limited auditing — creating operational inefficiency and elevated risk. The organization needed a way to centrally manage privileged accounts, enforce least‑privilege access and improve oversight.

The company deployed CyberArk PAS, using Privileged Session Manager plus dual control and just‑in‑time access, and standardized policies across the platform. Implementation and user adoption were smooth, the refreshed UI improved usability, and the result was a transformed approach to privileged access: enforced least privilege, stronger auditing, reduced risk and greater efficiency in creating and managing accounts.