Case Study: Shiseido achieves secure single sign-on for 30,000 worldwide employees with CyberArk

CyberArk Enables Single Sign-on Authentication of 30,000 Worldwide Employees at Shiseido

Shiseido, Japan’s largest cosmetics firm with 30,000 global employees, needed a reliable single sign-on (SSO) solution to support its VISION 2020 move to cloud-based applications. Its legacy on‑prem portal would have forced users to maintain many separate credentials, increasing security risk, reducing productivity, and raising IT administration overhead.

Shiseido chose CyberArk for its SAML SSO and App Gateway, integrating with Japan’s Active Directory while enabling non‑AD users to access cloud and on‑prem apps without VPNs or copying AD data to the cloud. The deployment delivered immediate time savings and higher user satisfaction, reduced admin effort, strengthened security, and provided a scalable foundation for global cloud collaboration.

Shiseido

Kiminori Kimura

Manager, Digital Innovation Group