Case Study: Bouygues Telecom achieves rapid deployment and stronger privileged-access security with CyberArk

Bouygues uses integrated platform to centrally manage privilege access across human and non-human users

Bouygues Telecom, a major French telecommunications provider serving millions of mobile and broadband customers, needed to replace two aging, custom in‑house privileged‑account systems that no longer delivered the security, scalability or auditability required to protect large volumes of sensitive customer data and meet evolving compliance demands. The company sought a modern solution that would improve credential management, streamline auditing and support a future move to a virtualized environment without disrupting customer service.

Bouygues implemented CyberArk Privileged Access Manager and CyberArk Secrets Manager, completing the rollout in three months and removing hard‑coded credentials from applications and scripts. The solution provides continuous monitoring and recording of privileged access, simplified compliance reporting, immediate assurance of regulatory requirements, and scalable protection for critical servers, databases and virtual environments—allowing Bouygues to maintain customer service levels while future‑proofing its privileged‑access controls.

Bouygues Telecom

Jean-Pierre Blanc

Security Manager