Case Study: Importico’s Bakery and Café streamlines production and boosts wholesale growth with Cybake Bakery Software

Importico’s Bakery and Café - Customer Case Study

Importico’s Bakery and Café, a bakery with two retail locations in Florida, faced archaic, manual order management and production processes that required up to 16 hours a day to run. Seeking to modernize, owner Stephanie Blankenship searched for a software solution and found Cybake bakery software, which was specifically geared towards the online ordering and production needs of bakeries.

By implementing Cybake, the bakery streamlined its entire production, from wholesale to retail, and introduced an online ordering system with cut-off times to prevent workflow interruptions. The solution from Cybake enabled significant growth, increasing the bakery's wholesale customer base from around twenty to over a hundred and adding an estimated 30-40% in revenue, while also providing freedom for the owner to focus on other business areas.

Importico’s Bakery and Café

Stephanie Blankenship

Founder